Questions, Answered.

We recommend booking at least 24 hours in advance, though we accommodate last-minute requests when availability allows. For special events, weddings, or multi-vehicle bookings, we suggest reserving 2–4 weeks ahead.

You can book online through our reservations form, call us directly at (305) 456-2029, or email Info@miamibuscompany.com. We respond to all inquiries within one hour.

We need your pickup date and time, pickup and drop-off locations, number of passengers, and contact information. For airport transfers, your flight number helps us track arrivals in real time.

Reservations may be modified or cancelled up to 24 hours before the scheduled pickup with no charge. Cancellations within 24 hours are subject to a fee. Please contact us directly to make changes.

Yes. We monitor your flight in real time from departure through landing. If your flight is early, delayed, or rerouted, your chauffeur adjusts automatically — no calls required on your end.

Nothing — on your end. We track your flight and your chauffeur will be there when you land, not when you were scheduled to land. There is no additional charge for flight delays.

Yes, for all airport pickups. Your chauffeur will be waiting at baggage claim with a personalized name sign. You will never need to navigate the curb or hunt for your driver.

Absolutely. Our hourly hire service is designed for multi-stop itineraries. Your chauffeur remains with the vehicle and waits at each location until you are ready to proceed.